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Please be sure to read the info below for our shop's policies.

Business Hours

10 a.m.‐5 p.m.(JST)
We close our offices on Saturday, Sunday and Japanese bank holiday and we do not respond your e-mail.


How to Order

Step1) Start shopping! After placing an order, automatic order confirmation mail reply e-mail will be sent to you from Tokyo Squishy 2. Your order has not yet finished at this point.

Step2) Within 3 business days, you will receive an e-mail from our shop to inform billing amount. Once you will receive an e-mail with a direct link for payment by PayPal. Please check a total amount and pay via PayPal.

Step3) Once your payment is confirmed on our side, we will start your shipping process and ship your purchases within 3 business days by Registered Air Small Packet. If we confirm your payment after the noon on Friday, we are able to ship your purchase on Monday next week.

Discount Service

If you wish to volume discount etc, please contact us with e-mail.


Shipping Charges

*The delivery method will be Registered Air Small Packet (Economy International Shipping with Tracking Number).

*Shipping costs is Free.

*The gross weight comprises not only items weight but also envelop, delivery slip sheet, delivery voucher, air-cushioning material, cushioning container and so on.

Delivery Dates (from Tokyo Japan)

You will receive your purchases within 7-10 days of the shipment depending on a country where you live.
Please understand it takes more time depending on custom clearance and other circumstances.

Please refer to JP Post site for delivery date.List of Delivery Days (EMS: Tokyo)


Customs Duty & Other Taxes

*Customs duty and other taxes may be levied when the shipment reaches your country. If applicable, please pay those costs directly to the delivery agents or the customs office. Policies on those taxes vary in each country.
Please contact the customs office at your country for more details.

*Japanese Consumption Tax (currently 8%) is not charged on the orders from outside Japan.