Shipping and legal information

Distributor A-luz.inc
Operation director Masashi Uchida
Address 〒104-0032
Ichikawa-Bldg. 3F, 4-4-5 Hatchobori Chuo-ku,Tokyo,JAPAN 
Phone number 03-6228-3570
Fax number --
E-mail address t-s@a-luz.com
URL http://squishy.tokyo/
Other expenses *Customs duty and other taxes may be levied when the shipment reaches your country. If applicable, please pay those costs directly to the delivery agents or the customs office. Policies on those taxes vary in each country. Please contact the customs office at your country for more details.

*Japanese Consumption Tax (currently 8%) is not charged on the orders from outside Japan.
Order method *You can not buy our goods anywhere except for the internet!
*Please refer to "Help" page for order process.
Payment method *Payment is only available via Paypal.
*We do not accept credit card. But PayPal will be able to use a credit card.
Payment deadline *Your order will be canceled if we do not confirm your payment via PayPal within 7 days of your order.
Delivery period *Once your payment is confirmed on our side, we will start your shipping process and ship your purchases within 3 business days by Registered Air Small Packet (Economy International Shipping with Tracking Number).
If we confirm your payment after the noon on Friday, we are able to ship your purchase on Monday next week.

*Please refer to "Help" page for Delivery date.
Returns and exchanges *Basically we do not accept any cancellation after the order has been processed.

*Products often have some bubbles, uneven colors,rough surfaces.
But we ask for your understanding in advance that returns and claims will not be accepted. Basically we will not accept any return of item after purchase for any reason.