Terms and Conditions

[Important] Before registering, please read the terms of use below.

In the agreement, your rights and obligations pertaining to use of this service are stipulated.
When you click the "Agree, proceed to member registration" button, you are agreeing to all of the conditions of this agreement.

Shipping

We will send you a confirmation email containing the final price (item price + shipping fees). Please reply to this email and accept the shipping fees to have your order shipped.

In most cases, orders often arrive within 2 to 10 business days after they are shipped. Other factors, such as national holidays, weekends, customs clearance, delayed payments and shipping fee confirmation, might extend shipping times.

The tracking number will be notified by email after the completion of arrangements.

You can check the estimated delivery time using site of EMS.

URL of online tracking: https://www.post.japanpost.jp/int/ems/delivery/index_en.html

Due to our freight policy we can only ship single item in one delivery.

Return Policies

Please understand that we will not accept cancellation in any case for international orders.

Please also check the description of each product page.

TAX

Customs duty and other taxes may be levied when the shipment reaches your country. If applicable, please pay those costs directly to the delivery agents or the customs office. Policies on those taxes vary in each country. Please contact the customs office at your country for more details.